Things You Should Know
Items on this site are intended for adult use only and are in no way suitable for children due to small parts.
Materials may be delicate and should be treated with care.
Postage is free for mainland UK only. Please contact me for International shipping rates.
Items are usually sent by royal mail special delivery and will require a signature on delivery.
- For international orders all import duties, taxes and related charges are the sole responsibility of the customer.
Alternatively, you can pay by BACS transfer using your order number as a reference. Our bank details are available during the checkout process. Your order will be posted once funds are received in our account.
Returns and Refunds
If you aren’t satisfied with your purchase for any reason please return it in its original condition and packaging for a full refund (excluding postage costs). We offer a no quibble returns policy for your peace of mind. Please obtain proof of postage when returning items.
- If you wish to return an item, please contact us first on firstname.lastname@example.org
Earrings are non returnable for hygiene reasons. Commissioned items may not be eligible for a refund.
Jane Marshall Silver Jewellery (“us”, “we”, or “our”) operates https://www.janemarshallsilverjewellery.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address and postal address (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.
We may use your Personal Information to contact you regarding your order, and with newsletters, marketing or promotional materials and other information relating to janemarshallsilverjewellery.com. If you do not wish to receive such information please contact us.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.